Message From USCIS Regarding CW Visas

May 25, 2012

If you know of cases where a CW worker has attended their CW visa appointment at a U.S. Embassy or Consulate overseas, and has waited more than one week since the appointment and not received the visa, please let me know immediately. The visa applicant should also contact the Consulate overseas (see the list of contacts below). It will be very helpful to have specific details including the applicant’s name, the date of their visa appointment, their date of birth, and their USCIS receipt number.

Please remember--regular CW or CNMI-related inquiries should continue to be sent to: CNMI.CSC@uscis.dhs.gov.

Manila
· E-mail: ConsManilaNIV@state.gov
· The phone numbers for information and appointment scheduling are: (02) 902-8930 and
(02) 982-5555.
· For calls from the continental United States, dial (214) 571-1600. The call center is open from 8:00 a.m. to 8:00 p.m., Manila time, Monday through Friday.
· The general office number is (02) 301-2104 - from 8:00 a.m. to 10:00 a.m. and 1:00 p.m. to 3:00 p.m., Monday through Friday, except on U.S. and Philippine Holidays. This number is for general inquiries only (except K visas). No case inquiries at this number.

Tokyo
· E-mail: support-japan@ustraveldocs.com
· English- and Japanese-speaking customer service agents are ready to assist you 9 a.m. to 6 p.m. Japan Time (JT) Monday through Friday. The call center is closed for U.S. and Japanese holidays.
o In Tokyo, Please call 03-6743-9732.
o In Osaka, Please call 06-6943-6700
o In Naha, call 098-854-7050.
o In the United States, call 1 646-259-0526
Beijing
· E-mail: CIUBeijing@state.gov
· Fax at (86-10) 8531-3333 or (86-10) 8531-3082.
· Tel: (86) 4008-872-333 or (86-21) 3881-4611 (Visa Information Call Center)

Chengdu
· There is a web inquiry form at: http://chengdu.usembassy-china.org.cn/visas/contact-the-consular-section.html

Guangzhou
· There is a web inquiry form at: http://guangzhou.usembassy-china.org.cn/niv-inquiry-form.html

Shanghai
· There is a web inquiry form at: http://shanghai.usembassy-china.org.cn/visas/contact-us.html

Shenyang
· There is a web inquiry form at: http://shenyang.usembassy-china.org.cn/niv-public-inquiry.html

Seoul
Telephone: English- and Korean-speaking customer service agents are ready to assist you 9 a.m. to 6 p.m. Monday through Friday. The call center is closed for U.S. and South Korean holidays.
o Callers in Seoul: Please call 02) 3483-1939
o Callers in South Korea: Please call 1666-2297 without the area code
o Callers in the United States: Please call 1-646-259-0526.
Email: support-southkorea@ustraveldocs.com
E-mail: seoulinfoacs@state.gov.

Dhaka
E-mail: DhakaNIV@state.gov

Thank you!

Janna Evans
Regional Lead for Community Relations
U.S. Citizenship and Immigration Services, Western Region
janna.evans@dhs.gov
949-360-3582

1 comments:

Anonymous said...

Thank you so much for the info.